Mediation

Providing mediation between franchisor and franchisee to get royalties current and improve franchisee operational performance…

As often happens in any chain, some franchisees fall behind in their operational quality which eventually leads to a decline in sales. The franchisee may then fall behind in his/her royalty payments to the company. An unpleasant business environment is created.

To remedy this, The Steed Consultancy was asked to mediate bringing a third party professional perspective to the situation.

We developed a plan agreed to by both parties that aided the franchisee with additional company support. This improved the franchisee’s sales and enabled a repayment plan by the franchisee to become current with royalties.

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